Buy Now from Android Marketplace
Buy Now from Android Marketplace
 Deadly Dungeons Forum :: General Discussion
Welcome Guest   [Register]  [Login]
Welcome   by codezombie on 05-07-2010 01:55:58
 Subject :Erica's comment on Android Marketplace.. 11-03-2012 10:01:21 
codezombie
Zombie Programmer
Joined: 14-06-2010 21:54:27
Posts: 345
Location

Recently, a comment was made on Android Marketplace:

Sucks You need to tell people that they need a keyboard and/or dock to play. Tried to get my money back, but the refund button did nothing. Oh well, only $.99. Also getting spam text to my phone now. Totally not cool.

1. The game is touch-based.  It only requires that your device has a touch-screen to play.  You do not need a keyboard or dock to play.

2. Google only refunds your money if you attempt a refund in the first 15-30 minutes.  After that, it is up to the developer.  I have no issue providing refunds if the game is not playable for a customer.

3. Deadly Dungeons does not have permissions to access the Internet or your phone.  It only has permissions to store save games on external memory.  Never, under any circumstance, will the game cause your device to send or receive spam.

If anyone sees this comment on Android Marketplace, please mark it as unhelpful or spam.  There just isn't much truth to it.  I am trying to get in contact with the individual.  Hopefully I can resolve whatever issue she is having.

 


IP Logged
 Subject :Re:Erica's comment on Android Marketplace.. 12-03-2012 21:27:11 
Leot
Dungeon Master
Joined: 08-11-2011 20:07:07
Posts: 51
Location
Done and done
IP Logged
 Subject :Re:Erica's comment on Android Marketplace.. 14-03-2012 18:55:07 
codezombie
Zombie Programmer
Joined: 14-06-2010 21:54:27
Posts: 345
Location
Thanks, updating a review also helps too. Although this negative comment is totally false, it has reduced sales of the game to about 1/8 of what they usually are. False statements scare away customers just as easily as truthful ones.
IP Logged
Page # 


Powered by ccBoard